Terms and conditions
1. Introduction
Welcome to BeesyMum! These Terms and Conditions govern your use of our website and services. By accessing our website or purchasing a service package, you agree to comply with these terms. If you do not agree, please do not use our services.
2. Contact Information
BeesyMum is operated by Alexandra Pache, a Certified Sleep Consultant. For any inquiries, you can contact us at:
- Consultant: Alexandra Pache
- Phone: +44 (0)7424 122 057
- Email: alexandra@beesymum.com
- Location: Birmingham, UK
3. Services Provided
BeesyMum offers sleep consulting services through customized packages designed to support families in establishing healthy sleep habits for their children. These services include consultations, sleep plans, and follow-up support. Our advice is based on research and experience, but results may vary depending on each child’s individual needs and family circumstances.
4. Booking and Payments
- All services must be booked through our website or by contacting us directly.
- Payment is required before the consultation or service begins.
- We accept payments via [list payment methods if applicable].
- Prices are subject to change, but any changes will not affect confirmed bookings.
5. Cancellations and Refunds
- If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice.
- Cancellations made with less than 24 hours’ notice may not be eligible for a refund.
- Refunds are considered on a case-by-case basis but are not guaranteed.
- BeesyMum reserves the right to cancel or reschedule consultations due to unforeseen circumstances. In such cases, a full refund or alternative date will be offered.
6. Client Responsibilities
- Clients acknowledge that sleep training is a process requiring consistency and commitment.
- The information provided during consultations is for guidance purposes only and should not replace medical advice.
- If your child has any underlying health concerns, please consult a pediatrician before implementing sleep strategies.
7. Privacy and Data Protection
- Your personal information, including contact details and consultation notes, will be kept confidential.
- We do not share or sell any client data to third parties.
- By submitting the contact form, you agree to BeesyMum storing and using your information to respond to your inquiry.
8. Liability Disclaimer
- BeesyMum provides professional advice and recommendations based on experience and training. However, results are not guaranteed.
- We are not responsible for any direct or indirect consequences resulting from implementing our sleep strategies.
- BeesyMum is not liable for any medical conditions, illnesses, or incidents related to sleep training. Parents assume full responsibility for their child’s health and well-being.
9. Changes to Terms and Conditions
BeesyMum reserves the right to update these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.
10. Contact Us
If you have any questions regarding these Terms and Conditions, please feel free to contact us at alexandra@beesymum.com.